Home Care Services FAQ
Do you have questions about the care offered by TLC Your Way Home Care Services? Review the following information to learn more about our caregivers. If your question isn’t answered here, feel free to contact us at any time.
Q: How do I get started?
A: Call TLC Your Way Home Care Services directly at (803) 810-2060. We’re available 24 hours day, seven days a week to set up your free in-home consultation. We’ll arrange our schedule around your schedule. All consultations are scheduled and completed Monday through Friday from 9:00 a.m. to 5:00 p.m.
We’ll work with you to ensure that your needs are met. We match each client the caregiver that best meets their needs. We offer a variety of services that are available 24 hours a day, 365 days a year.
Q: How do you select your caregivers?
Q: Are your services available for the elderly in nursing homes or assisted living facilities?
Q: What happens if my caregiver is ill or unavailable?
Q: Who pays the caregiver—me or you?
Q: Can I change the schedule if I have appointments?
Q: Do I have to sign a contract to keep services for a specified period of time?
Q: Why should I use your service rather than hire someone from an ad in the newspaper?
We do ask our clients to be aware that homeowners insurance policies generally omit anyone working within your home from coverage. If someone is hurt while working for you, you can be held accountable for all medical bills. This has left several people defenseless when their caregivers injure themselves while at a home.
The potential to lose everything seems an unnecessary risk. All of our employees are insured so our clients can have peace of mind. You can be assured that if something unexpected happens, our employees are fully covered by our insurance.